Terms & Conditions
- The turbocharger cartridge comes with a 12 month (1 year) warranty from the date of invoice.
- In case of a problem with the new turbocharger purchased from us, call us before returning the turbocharger or cartridge.
- You can contact our customer care at the following numbers: 01733891700 or 07553230304
- The problem may be small and resolvable on the phone.
Please note: A turbocharger / cartridge returned under warranty will be returned back once it is repaired. If Turbocharger/ cartridge returned to us as faulty is found to be damaged by incorrect fitting, the repair will be chargeable. You will be provided a report and an estimate of repair charges.
WARRANTY DOES NOT INCLUDE/ COVER:
- Cash refunds
- Labour costs
- Ancillary and miscellaneous charges such as removal and refitting / hire of vehicles etc.
- Any damage caused to engine or vehicle by failed turbocharger.
YOUR WARRANTY WILL BE INVALID UNDER THE FOLLOWING CONDITIONS
- You can't support warranty claim with a valid main dealer invoice for the required parts (oil filter, air filter, new oil, banjo bolts, oil feed pipe, drain pipe - other parts may also need to be changed, please refer to the fitting instructions) and invoice from a professional garage / mechanic for fitting the parts mentioned above.
- Your turbocharger has any visible impact damage. For example if your turbocharger cartridge compressor wheel is damaged by fell in nut. Actuator housing has to be undamaged as well.
- Your turbocharger cartridge housing and inside parts are blue in colour. This is a symptom of overheating which happens because of oil starvation.
- If turbocharger / cartridge returned to us as faulty is found to be damaged by incorrect fitting / contamination from other parts of the vehicle are not covered under the warranty
- If you are not able to provide our warranty sheet and invoice issued with purchase.
- If your turbocharger seals are broken, unless you have prior permission from us to do so in writing.
- If your vehicle ECU was remapped.
Our customer care executives are always ready to help you in case of any doubts or problems. So do not hesitate to contact us.
Buy with confidence of knowing that you are buying from an expert. Refer to the excellent reviews from our satisfied customers.